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A "church office" (sometimes called a "church role" in congregations) are titles such as "Elder", "Deacon", "Minister", "Evangelist", etc.
A user may accidentally mark an email coming from Lightpost as spam. Here are the steps to resolve this.
Roles are different from Groups in that they are only used determine what access a user account has to Lightpost.
Lightpost offers 3 different methods of logging in for members: email, username and phone number.
A 10 minute video demo on how to properly manage users in Lightpost.
Account membership terminology can be confusing based on other systems use of this language. We'll try to clear that up here.
While not recommended, Lightpost does offer to add "family" emails to user accounts.
Family units in Lightpost are a key part of how information is displayed throughout the app, especially in regard to the Directory.